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Click on a Question for The Answer.
Why HostingBay's prices are so cheap? Is there any catch?
Is My First Month really Free? When do I start to get charged?
Why do you offer First Month Free? It sounds too good to be true!
Are the Price in Australian Dollars or U.S. Dollars
Are the prices G.S.T. Inclusive?
What would happen if my web site Exceeds the Account Limit
Can I host my web site with you if I already have my Domain Name?
Would I have Banner Ads or anything that I don't want on my web site? How long does it take to have my account activated? Do you offer Australian Domain Registration Service? Do you offer an International Domain Registration Service?Do you host International Domain names?
Can I transfer my existing Web Site to you?Do you host Personal Web Sites?
Can I pay my account by Cheque or Money Order? Can I cancel my account at anytime? Can I use my existing email account? Do I still need my ISP to access the Internet? Do you support FrontPage extensions? Do you provide Message Board for me to use on my web site? Do you provide a Chat Room for me? What is the best way to get technical support? Do you offer phone support? Do you have a reseller Plan?
Why HostingBay's prices are so cheap? Is there any catch?First of all, with our huge purchasing power and long established relationships with our global business associates, we are able to get our network resources at very competitive prices. And we pass these savings on to our Australian customers. We're straight shooters. There are no tricks in what we do, just good, old-fashioned, reliable business principles. Second, we run a tight ship. We choose our promotions carefully and ensure every advertising dollar pays for itself; we streamline our systems. We also don't waste money on unnecessary things like toll-free telephone numbers that are often abused anyway.
Is My First Month really Free? When do I start to get charged?
Why do you offer First Month Free? It sounds too good to be true!Your First Month IS Absolutely Free. Your Credit Card Will NOT get charged until the anniversary date of the first calendar month.
Are the prices in Australian Dollars or U.S. Dollars?At HostingBay, we fully understand how busy small business owners are, and that you need time to check out our offer properly. Your first free month gives you breathing space so you can tweak and change your web site, and try out many of the features we include at no extra charge. We also believe 'A Thousand Miles Journey Starts with a Single Step'. That First Step is often the hardest for most of us to start a new journey. We are happy give you a helping hand when you start out so our new customers will stay with us and we will build our businesses together in long term.
All prices are in Australian Dollars
All prices are GST inclusive.
What would happen if my web site Exceeds the Account Limits?
Can I host my web site with HostingBay if I already have my Domain Name?If your web site usage (Web Space and/or Traffic) hits the Limit of your Current Plan, you will be notified by email. You may then reduce your usage or upgrade your plan accordingly.
Of course. It's even easier if you already have your domain name registered. All you need to do is to point your domain name to our server after you sign up an account with us by setting the DNS (Domain Name Server) Entries to:
NameServer1: ns1.hostingbay.net (66.98.130.28)
NameServer2: ns2.hostingbay.net (66.135.33.6)Please do not enter the IP addresses (66.98.130.28/66.135.33.6) unless asked.
Can I host Full Domain names with HostingBay?
Would I have Banner Ads or anything that I don't want on my web site?Of course, this is what we do. Your web site will be 'YourDomainName.com.au' or 'YourBusiness.com.au' etc.
How long does it take to have my account activated?Absolutely Not. Your web site is yours. We don't add anything to it.
What DNS Settings do I use to point my Domain to your Server?Your account will be activated instantly. You can start setting up your web site right away unless you have just registered your domain Name.
The newly registered Domain name or one that you are transferring to Hosting Bay from another hosting service provider may take up to 72 hours (usually much less) to fully register around the Net. This is because of safeguards built in to the Net for your protection. There is no way to speed up this process. But this should not hold you up with the preparation of your web site.
Do you offer Australian Domain Registration Service?When you register a New Domain name or Transfer your Existing Domain name to our network, you need to enter/change the DNS (Domain Name Server) Settings to the following:
NameServer1: ns1.hostingbay.net (66.98.130.28)
NameServer2: ns2.hostingbay.net (66.135.33.6)Please do not enter the IP addresses (66.98.130.28/66.135.33.6) unless asked.
to register your Australian Domain Names. Do you offer an International Domain Registration Service?In partnership with MelbourneIT, we offer Australian Domain name registration service from our web site.
Yes. We offer registration of the following International Domain names:
| .com | .net | .org | .ws | .info | .name |
| .biz | .us | .tv | .com.cn | .net.cn | .cn |
Can I transfer my existing Web Site to you?Yes. We can host all International domain names.
Do you host Personal Web Sites?Yes and it is as easy as 1-2-3;
Sign up an account with us.
Change the DNS settings with your Domain Name Registrar
(e.g. MelBourneIT)Our DNS servers information is as follows:
NameServer1: ns1.hostingbay.net (66.98.130.28)
NameServer2: ns2.hostingbay.net (66.135.33.6)Upload your web site to our server.
If you have questions or difficulties with your transfer, simply email us, we will help you to do that for FREE!
Can I pay my account by Cheque or Money Order?Yes, we do! Hosting your personal web sites with us at our very competitive introductory pricing is definitely the right choice.
Yes, you can. Please make out your Cheque or Money Order to
Hitech United Australia Pty Ltd.
and post it to
Level 1, 380 Johnston Street,
Abbotsford, Vic 3067
Australia
Please attach a note showing the Domain Name that you are paying for.
Can I cancel my account at anytime?Yes. You can. Just send your cancellation notice to us. Your account will be cancelled within 2 business days from the time we receive your notice. Your Credit Card will not be charged from then on. Can I use my existing email account?
Yes, you can. Our email service can be additional to your current address(es). You may use our email forwarding feature to simply forward all messages to your new email addresses OR your existing email account outside of Hosting Bay.
Do I still need my ISP to access the Internet?
Do you support FrontPage extensions?Yes, you do. We host your web site so that everyone in the world with a Internet connection can see your web site. But you still need your own ISP (i.e. Internet Service Provider) to get on to the Internet.
Do you provide Message Board for me to use on my web site?Yes. Frontpage extensions are supported on all accounts.
Do you provide a Chat Room for me?Yes. We offer 2 chat rooms - an HTML version and a java chat room.
What is the best way to get technical support?Yes. We offer 2 chat rooms - a html and a java chat room.
The best way to get technical support is to simply email support@hostingbay.com.au Do you offer phone support?
Do you have a reseller Plan?Yes, you can reach us on (03) 94173368
Yes, we do. Please Click Here for more details.
First Month
Absolutely Free*
Better than Money
Back Guarantee!
|
Click here
to host your site with Hosting Bay right now... |
* Offer may Expire at the end of . Any questions or concerns, please email us: Support@HostingBay.com.au